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Lu Mis On General Information

Lu Mis On was founded in 2004 and is now 13 years in business.

Website title

UK's Leading Business Internet Service Provider | Lumison

Website description

Lumison provides ADSL and SDSL broadband, secure virtual hosting, dedicated servers, datacentre colocation in London and Edinburgh, VOIP solutions, IP centrex, hosted firewall solutions and leased lines professional services; the UK's leading ISP is

Contact Information

Lumison Limited
12 Dock Place
Edinburgh, Scotland EH6 6LU
GB

Email:
sales@lumison.net
support@lumison.net

Lu mis on Staff Answers Our Questions!

  • What moneyback guarantees do you offer?
    We have no money back guarantees although we do have a formal complaints procedure which we follow up with transparent feedback.
  • What is your average uptime?
    We are up all the time apart from very occasional system faults and we have fail overs to cover these events. There is no status page but we post regular updates on system wide faults on the occasions they occur.
  • What is your support response time and what does it cover?
    We offer full support with your Lumison product but not internal IT nor content such as websites.
  • What else can you tell about your company and services?
    Clients come to us because of the top notch support we offer, which you can reach us directly by phone or email (we have no call centers). This can make our services seem expensive when comparing to other companies but it depends on your priorities. If you need a rock solid product with top level support then we are for you, if you need cheep and cheerful then probably not.

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