Magma Host was founded in 2007 and is now 10 years in business.
Magmahost Solutions - Web Hosting Services
Company name typos
London, BH12 1AZ
What moneyback guarantees do you offer?
We have a 14 day money-back guarantee on all of our shared hosting packages.
What is your average uptime?
We have a status page for clients to see the current status of the servers but unfortunately it does not list our uptime although we try to keep 100% uptime every month if there is any downtime we will credit your account.
What is your support response time and what does it cover?
We provide basic support that mainly covers any server issues or anything such as that, we can help out with websites but only small tasks and you would be best to ask one of our Live Support representatives if you need anything like that. On average 90% of our tickets are answered in 1 hour and if we don't answer in 12 hours we give a whole month free hosting.
Do you have any coupons or discounts?
Id can offer you an extra 10GB diskspace for if you decide to sign up now.
What else can you tell about your company and services?
We have been hosting since 2007 and have a great record of up time and reliability, we pride ourselves in giving the best service and having very fast servers. We now run LiteSpeed web servers this serves pages 6x faster than your average hosting company would.
Review of magmahost.com by Peter on 2009/12/20 at 02:46I have two reseller hosting packages with them and both are great, the support is second to none.
Review of magmahost.com by Muhammad1982 on 2009/12/02 at 23:18Started hosting with them as the price for the host was good only $2.50 monthly for a reseller.
everything is good and support gets back in 10 minutes even for little problems.
Review of magmahost.com by Kara Waters on 2009/11/28 at 13:01The best host Ive ever been with.
I've been with Magma Host for over three months now and have had no problems. I have spoken to them on the phone and using the chat on the website when ever I needed help.
They are 500% better than 1&1 Hosting and much faster in replying to tickets than 1&1 too.
Review of magmahost.com by Johnny on 2009/11/21 at 16:37Customer support is clueless and gives nonsense replies when you need anything, some content of their site seems to be copied from another hosting providers, none of the forms on the right side on the http://www.magmahost.com/contact.php actually work, no phone support, they claim to have automatic backups but it seems they don't. They make it hard for you to leave if you want to switch to another hosting provider.
I guess you get what you pay for. They promise too much and then they can't deliver. Avoid if you're looking a professional service.
Review of magmahost.com by Leon Elmore on 2009/10/03 at 01:21I searched Google for $1 Web Hosting, and found Magmahost. They have been a very good host and have helped me out a lot. During my time with them they have upgraded there servers but I have never had any downtime even when they were upgrading them.
Speed 10/10 -- I thought that it would be cheap hosting but it was much faster than I thought my sites load very fast and images are good too.