Monster Web was founded in 2003 and is now 15 years in business.
Monster Web | Domain Registration | Web Hosting | Email Hosting | Web Design | SSL Certificates | Search Engine Optimization | Data Backup
Offers an unlimited hosting package. Includes prices and features available.
Company name typos
Monster Technologies, Inc. 555 IH-35 South Suite #170 New Braunfels, Texas 78130 Phone: 210.698.1901 Metro: 830.609.1903 Fax: 830.626.1901
What moneyback guarantees do you offer?
We do offer a money back guarantee if a client is unhappy or no longer able to use our services. This money back guarantee is redeemable within the first 30 days of service. If you would like a refund and to close your accounts within the first 30 days of service simply email or call us and we can get that taken care of. Please note that MonsterWeb.net does have the right to reject the request for refund if your account goes against our terms of service. One of the main reasons for this is to avoid fraudulent accounts from signing up, sending a ton of spam messages and then requesting a refund and canceling their account.
What is your average uptime?
Our average uptime is 99.9% and we do have a status page where our clients can check the status of HTTP, FTP and POP3.
What is your support response time and what does it cover?
Our hosting support team focuses on hosting issues, concerns and questions. Website development is a different Monster! We do have a couple of different hosting packages depending on what type of site you are planning on developing. If you are looking in to developing a Drupal, Wordpress or Magento website we do have hosting packages for those that include setup and installation of the program as well as support on any configuration issues or questions. These packages are listed under Hosting on our website if you would like to learn more.
Do you have any coupons or discounts?
We currently do not have any coupons or specials running at the moment.
What else can you tell about your company and services?
MonsterWeb.net has been around for the better part of 10 years, we started as a local company and while our client base has grown rapidly we have maintained a strong focus on being friendly and effective. We want you to want to contact us! If you call our office you won't get an automated answering machine, but will talk to a friendly member of our support team. We are a community, and our desire is to see our businesses grow together. We aren't a huge corporation, are realistic and know that each and every one of our clients matter to us.
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