My Co Host was founded in 2006 and is now 11 years in business.
MyCoHost :: Home
Company name typos
31 Broadway Gardens
Mitcham, NA CR4 4EF
Fax -- 8714336887
What moneyback guarantees do you offer?
I'd happily offer a 30-day money-back guarantee for any genuine reason for cancellation (bad support, downtime, etc.). These are the only strings. If we're bad at what we do, you won't pay for it, simple as.
What is your average uptime?
There is a link to WebHostingStuff on our homepage (mycohost.net) who have recorded 100% uptime for nearly a year except for one 6 minute downtime.
What is your support response time and what does it cover?
Additional support can be provided depending on workload (such as custom script installation or error fixing). I am a programmer by nature so there is little PHP I don't know, but support boundaries do have to be drawn somewhere (such as asking for a total re-creation), I'm sure you understand this. Average response times depend on the time of day, working hours in GMT/UTC will see a response in minutes.
What else can you tell about your company and services?
Unique features are we assign one tech. to a client, so there's no fobbing off to get a ticket closed to meet SLA requirements. I'm the manager so I can make things happen fast, which is a little bonus. Pristine English, no need to squint at your screen in order to understand what's being said.
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