Ny I was founded in 1998 and is now 20 years in business.
Colocation, Co-location, Dedicated Server, New York Data Center, Managed Services, Disaster Recovery, VOIP Hosting
Core services include data center (co-location, managed server, dedicated server, turnkey server), virtual hosting, and Internet access (dedicated, direct, DSL, dial-up).
The New York Internet Company 20 Exchange Place 21st Floor New York, NY 10005 US Tel: (212) 269-1999 Fax: (212) 635-0340
What moneyback guarantees do you offer?
We offer a 30 Day Money Back Guarantee. At any point in the initial 30 days, if you are unsatisfied for any reason, we will refund your money immediately. After that, we require 30 days notice of cancellations.
What is your average uptime?
We have a 99.999% uptime guarantee and routinely are placed in the top 10 in terms of reliability for a hosting company as measured by Netcraft.
What is your support response time and what does it cover?
We offer 24 x 7 x 365 support at our Helpdesk (http://my.nyi.net) and by Phone (if necessary). Typically response times to ticket requests are about 5 minutes depending on the issue.
What else can you tell about your company and services?
We have a no nonsense approach to Data Center services which is missing from the current crop of companies. Either the companies are super sized and don't have the ability to provide personal service and quick turnaround times, or the companies are small and don't have the appropriate infrastructure to handle mission critical services. We fit right in the middle as a medium sized company with all of the infrastructure of the large companies our there, with 24x7x365 onsite, competent support staff.
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