Promin Ic was founded in 1997 and is now 20 years in business.
Enterprise Hosting for Notes, Domino, Exchange, Sharepoint, Java, Tomcat, JBOSS, WebSphere, DB2, and more!
Lotus Domino Hosting, Outsourced Hosting for Lotus Domino, Lotus Notes, XML, Microsoft IIS, Active Server Pages, spam filtering, spam filter
P.O. Box 7301
Champaign, IL 61826-7301 US
What moneyback guarantees do you offer?
We do not offer a moneyback guarantee, but our Development and Partitioned packages are month-to-month and you can cancel anytime with 30 days notice.
What is your average uptime?
I have attached our Service Level Agreement which guarantees a 99.99% up time, excluding scheduled maintenance. However, please note that we offer Production compared to Development plans so choose according to your business needs.
What is your support response time and what does it cover?
Support is available by email and phone with the Support line open Monday-Friday 9 AM - 6 PM US Central Time. Emergency Support is available after hours for Dedicated and Partitioned server customers only. We offer basic Support, but can refer you to developers our customers have had success with in the past.
Do you have any coupons or discounts?
We do not offer any coupons or discounts except for when you sign a 24 or 36 month contract on a dedicated server.
What else can you tell about your company and services?
We have been in business for over 10 years. We own our own facilities which have redundant internet connections and back up power generators. Our customers are a satisfied group, we dare say.
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