Quad Speed I was founded in 2001 and is now 17 years in business.
Quad Speed Internet PO Box 61 Hopewell, New Jersey 08525 United States 8774724678 Fax -- 8774724678
What moneyback guarantees do you offer?
I can provide a 1 month moneyback guarantee. If you're not happy and want to cancel, just shoot an e-mail to sales with an explanation of why you want to cancel, and it will not be a hassle.
What is your average uptime?
Status page: http://www.quadspeedi.net/?page=network (click each server) Uptimes fluctuate because of hardware/kernel upgrades. We have been in business since 2001 and all of are hardware is top-notch for the industry. We have had servers with uptime of over 3 years, but the uptime is not what's important when it comes to shell hosting. The important factor lies in the amount of time you are able to stay connected to IRC servers without interuption. In this area, we have had clients stay connected to a server for over 4 months. This is almost unheard of.
What is your support response time and what does it cover?
We provide basic support, but if you have questions about development, you can ask to see what help I can provide. We typically provide the administrative support for the site. Average response time may vary. We tend to enjoy our weekends, but we are always lurking. If you have a support issue, it's either best to *ask your question in #quadspeedi on efnet and wait for a response* or e-mail firstname.lastname@example.org.
Do you have any coupons or discounts?
I can do a moneyback guarantee or make the first payment and I will give you the second month free.
What else can you tell about your company and services?
Well, as I said, we have been around since 2001. We started QSI as a hobby, not a business. I think this mentallity has helped us survive the ups and downs (DDoS, kiddies) of shell hosting, while other companies have come and gone.
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