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Remcom General Information

Remcom was founded in 2003 and is now 15 years in business.

Website title

Affordable cpanel Web Hosting by Remly Communications

Website description

Remcom communications bringing you affordable and easy web hosting dedicated servers and reseller packages including php mysql freebsd cpanel cisco powered network

Contact Information

Remly Communications 47 South River St. Coxsackie, NY 12051 USA: 518.261.1535 UK: +442030027703 Email: sales@remcom.net

Remcom Staff Answers Our Questions!

  • What moneyback guarantees do you offer?
    We offer a 30 day money back guarantee. Basically if you are unhappy with our service within the first 30 days we will refund your initial payment. This excludes and setup fee's that may be included. Most hosting packages however do not have any setup fee's.
  • What is your average uptime?
    Our Network uptime for this year is at 100%. Server uptime is onaverage around 99.9%. This does not include normal schedule maintenance for security or performance updates. We do have a basic status page available for our "shared hosting" servers. You may see this at http://www.remcom.net/clients/serverstatus.php
  • What is your support response time and what does it cover?
    We offer 24X7 support via our Support Suite. (http://support.remcom.net ). Our staff is well trained and we employ a number of server and webpage admins. If you do have issues with your website we will try our best to help you solve these issues. We do not provide free development support however for issues that go beyond "normal" requests. We do have plans or per hour paid support if you need advanced web development. Our technicians can help with PHP, perl, CGI and a number of other issues you may have.
  • Do you have any coupons or discounts?
    Right now we have a 15% off sale going on. This is good toward any service you may add within our "hosting" packages. To use this coupon please type "rc2009sale" inside of the coupon box upon ordering.
  • What else can you tell about your company and services?
    Our company has been around since 2003. We have strived to provide top notch service regardless of the time it takes. We make sure our servers are not overloaded with customers and have expansion plans incase of extreme growth. We were bought by an IT services and Web Design company in March of 2006. This has allowed us to grow and maintain our superior services. We try to be a one stop solution for web services. This means we stay with the custom from start to their hopeful growth. We can help you expand your services when needed, whether it be a migration path to a Virtual Private Server (VPS), dedicated server or a fully managed collocated environment. We stand by our service by offering a 30 day money back no questions asked guarantee. We are a smaller web host but have the same resources the most larger hosts have this makes us unique because we can provide the same service and support of the larger hosts but also take a more personable approach to our customer.

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