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Scene Group General Information

Scene Group was founded in 2008 and is now 9 years in business.

Website title

Scene Group | Virtual Servers, Dedicated Servers, Backup solutions, Server Management

Website description

Scene Group LLC is an international hosting company with a presence in USA and Europe. We deliver enterprise-level virtual and dedicated servers, clusters and backup solutions to match your specific requirements. Comprehensive management plans are availab

Contact Information

Scene Group LLC
Mikko Kivinen
900 Commonwealth Drive Suite 200
Cranberry TWP, PA 16066
United States

Email:
support@scenegroup.net
sales@scenegroup.net

Scene group Staff Answers Our Questions!

  • What moneyback guarantees do you offer?
    We offer a 30 day money back guarantee for our Hosting Service plan. If you feel unsatisfied with our service within 30 days from your purchase, we will refund you in full. No questions asked. However we can't refund possible domain registrations, only the Hosting Service.
  • What is your average uptime?
    We don't currently have a separate status page, but we do have a very high uptime levels. Downtime due to maintenance is always scheduled and we do all maintenance during the weekends (and in night time) unless it's a critical security issue, those we will take care of within 24 hours (outside business hours whenever possible).
  • What is your support response time and what does it cover?
    We offer support via email and ticket system. You can normally expect a prompt answer during the business hours and even outside. I'd say the average response times go from 30 minutes to 4 hours. What is your timezone? I can give you more detailed information based on your timezone.
  • Do you have any coupons or discounts?
    f you sign up today I can provide you a 25% off your first year (Applies to Hosting Service only)
  • What else can you tell about your company and services?
    Scene Group was originally founded back in 2001 in Finland. Since then, we have expanded to USA as Scene Group LLC. Our finnish and US presence share manpower, knowledge and internal systems, thus making us truly international. We have a strong R&D team. We develop most of the software that we use ourselves, including our support and billing system, webmail, and some management panels. In Hosting Service we provide additional value by taking backups of all servers 4 times per day and allowing customers access to their backups from cPanel.

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