Se Rv Plus was founded in 2002 and is now 16 years in business.
ServPlus, LLC - Home
ServPlus.net 109 G Gainsborough Sq #175 Chesapeake, VA 23320 E-mail: Info@ServPlus.net Sales: Sales@ServPlus.net Support: Support@ServPlus.net
What moneyback guarantees do you offer?
We offer a 30 day guarantee. If you are not happy with our service we will refund your money. Period. (I do have to clarify that if you are signing up for an account to send a ton of spam or use a tremendous amount of resources then request a refund to move to another host and do the same thing we won't entertain the refund request.)
What is your average uptime?
We do not have a status page for our servers but our uptime is as close to 100% as you will see.
What is your support response time and what does it cover?
We offer support through our support ticket system. Our response time is usually within the half hour. However, sometimes it has been up to a few hours. When you submit a support ticket it is immediately available to our support techs and notification is sent to our cell phones as well so we can follow up to ensure your issue is taken care of. We don't offer assistance on developing your website. However, we welcome all questions and do our best to help our clients.
Do you have any coupons or discounts?
Sure, since you are signing up with two accounts tell me what plan you are interested in and I'll give you a discount that will last the life of your account.
What else can you tell about your company and services?
There are many companies out there that claim to have good service, great uptime, and low prices. All too often people sign up to get that bargain and have nothing but trouble and down time. Our customers have been with us for a long time. They don't leave. We offer the no risk money back guarantee. We host accounts ranging from small personal sites to very big organizational sites.
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