Site Specific was founded in 1998 and is now 19 years in business.
Site Specific, Inc.
Site Specific, Inc. offers web site hosting, server colocation, dedicated servers, web site design, and computer network consulting and deployment to Seattle and Pacific Northwest area businesses and organizations.
Site Specific, Inc.
1402 3rd Avenue, Suite 1230
Seattle, WA 98101
What moneyback guarantees do you offer?
Money back is typically taken on a case by case basis. We more often apply credits to accounts than give money back. We are also based on month to month or annual payments, so there are not many situations where money back is requested as far as our webhosting is concerned.
What is your average uptime?
We have not had any downtime in the past year (it has been even longer but this is all I can see at the moment).
What is your support response time and what does it cover?
We have a support staff available from 7AM to 7PM Monday through Friday. Most of the time you will be able to get right through to our support staff, otherwise they will simply say they need to give you a call back if they are currently on the line with a customer. We also monitor the phones on weekends, but you should not expect as immediate of a follow up that would occur during the week. Support is always free of charge, actual site maintenance, if done by us, is not. We do have an in-house web design.
Do you have any coupons or discounts?
Agreeing to pay on an annual basis gives you 2 months free, so the monthly price is just multiplied by 10 instead of 12.
What else can you tell about your company and services?
Since our primary services are hosting and internet service, our web design team is probably the most unique opportunity for you. Having our other services allows us to perform affordable web design. We even have simple maintenance packages that allot you a certain amount of hours a year. You can use these hours in whatever manner you wish.
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