Start Your Own Web Site was founded in 2007 and is now 11 years in business.
Start Your Own Website - We provide everything you need to start a website.
Web hosting, domain names, web design and DIY website builders. We offer affordable hosting, domain name registration and free web design facilities. Start Your Own Website.net is the best place to host your small business website or personal web site.
Leigh McCulloch 0401359578 PO Box 592 Gordon, NSW 2072 AU
What moneyback guarantees do you offer?
At Start Your Own Website.net we offer a 30 day money back guarantee. Within the first 30 days you can request a refund for your hosting account costs, and you can do this via the hosting control panel by creating a support ticket requesting the refund. This money back guarantee does not however apply to any domain names portion of the package if you register or transfer one with the signup.
What is your average uptime?
The uptime of our servers is 99.9% over the course of a year. We unfortunately do not have a status page. If you need immediate notifications on whether your web server is up I'd recommend using an online service like siteuptime.com to monitor the server remotely.
What is your support response time and what does it cover?
We provide assistance specifically with the web hosting portion of your website and not with the design and programming for your website. In your web hosting control panel you create a support ticket which one of our support team respond to within 1 hour. We aim to respond to tickets as quickly as possible and sometimes you will get responses within 20 minutes.
What else can you tell about your company and services?
Our services are focused on creating a great experience with great products and quick and efficient customer service. This is why we provide a ticket support service built into the hosting control panel, which also houses your billing info, domain names, DNS settings and email management. The ticket system we utilise is the most efficient method for handling customer support we've found as it allows for a clear method for communication and our support staff are trained to process these requests quickly.
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