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Swift Host General Information

Swift Host was founded in 2003 and is now 14 years in business.

Website title

SwiftHost.net - True Meaning of FREE Webhosting

Website description

Hosting packages designed with you in mind. We offer four basic hosting packages that are unique to YOU. From hosting your own personal blog to a full community forum, at SwiftHost.net, we have something just for you.

Company name typos

swifthosting, swifthosted

Contact Information

Email us at:
support@swifthost.net

Swift host Staff Answers Our Questions!

  • What moneyback guarantees do you offer?
    We offer a 14 day money back guarantee, this means if for any reason you are not satisfied with your account, you can request your money back within 14 days, some exceptions apply, accounts that were canceled due to violating our acceptable use policy of terms of use will not be refunded, value added services will also not be refunded, this includes but is not limited to, domain name registration fees, setup fees, paypal transaction fees and dedicated IP addresses.
  • What is your average uptime?
    We strive to provide a 99.5% up time guarantee to our customers. You can see a up time summary report for our main server at http://www.siteuptime.com/prem_statistics.php?Id=7854&&UserId=84358 , but because we operate multiple servers, not all servers are monitored by siteuptime for external reports, however our track record for all our other servers have been the same if not better then the statics on our main server. We also provide a offsite status page at http://www.swifthostnet.com for the latest network information in the event of an outage across multiple services/servers.
  • What is your support response time and what does it cover?
    We only provide basic support for all services, this means we will not help develop your website, however we will try to help with basic troubleshooting if you are trying to run a script that is not working with our servers. All support tickets are answered within 24 hours, most of the time they are answered within a couple hours depending on how complex the situation is and how much workload our staff currently has.
  • Do you have any coupons or discounts?
    We normally do not offer coupons as our pricing is already very low in order to maintain a high quality level of service. However we have had a "10% Discount" for customers that take the time to ask or look around our website, the coupon gives you a one time 10% discount off your order, use code "10percent" at checkout.
  • What else can you tell about your company and services?
    We are extremely unique because our company is very relaxed and easy going, you will find that our staff is friendly and we will do anything we can to ensure all our customers are satisfied, every opportunity we have we will try and provide above and beyond service. From our no over selling guarantee, to our 24 hours guaranteed resolution, it is all part of our goal to provide premium service, premium quality and premium benefits.

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