Thunder Host was founded in 2009 and is now 9 years in business.
Thunderhost.org :: The Way Hosting Should Be!!!
Thunderhost provides website hosting : web hosting : affordable web hosting : ecommerce hosting : reseller hosting : web site hosting
Company name typos
Address: 163 Arrowhead Dr. Mukwonago, Wi 53149 163 Arrowhead Dr. Mukwonago, Wi 53149 Contact: firstname.lastname@example.org
What moneyback guarantees do you offer?
We offer a 30 day no questions asked money back guarantee. If you request to cancel your account within this period - we'll completely refund your money.
What is your average uptime?
Average uptime of our servers is close to 99.9%. Unfortunately we don't have public status page yet.
What is your support response time and what does it cover?
Basically our support covers issues related to server-side only. However we have a good team of high-skilled professionals each of them have experience in different branches of internet technologies. So none of your questions will be unanswered. Average response time for tech-support requests is 30min. What to assistance in site development - we've forwarded your request to respective personnel, you'll be contacted asap.
Do you have any coupons or discounts?
Currently we provide 5-20% discount for packages in quarterly - 2years billing cycles. For example if you signup for Premium package and choose Annualy billing cycle for it - you'll get 15% discount on package price. Also if you're going to host 2 accounts with us - we can give you additional 5% discount for 2nd package.
What else can you tell about your company and services?
May be we look like "just another hosting company" and don't have so big customers base like other monster-companies at the market. Yes, we provide the same services like others do. However we have been providing them for more than 4 years and have great experience in each component of system we use. Also we do value each our customer and always do our best to help them. That's the main reason people choose us.
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