Triple 8 was founded in 2000 and is now 18 years in business.
Triple8 - Virtual Servers (VPS), Application Hosting, Colocation, FileMaker Hosting, Rackspace, Remote Backup, 10Gbps Bandwidth
Triple8 Network is a world leader in Internet services, providing web site hosting, virtual servers, virtual desktops, dedicated servers, and bandwidth connectivity to clients in over 30 countries.
Triple8 Network, Inc. +1.8005459902 Fax: +1.3106437767 3601 N. Aviation Bl. Suite 3500 Manhattan Beach, CA 90266 Toll Free - (888) 508-2656 Toll Free - (800) 545-9902 Los Angeles +1-310-802-3560 London +44 0207 100 9580 Fax +1-310-643-7767 Email: Support - firstname.lastname@example.org More Info - email@example.com US
Review of triple8.net by Sylvia on 2017/12/28 at 15:19Terrible tech support. I've had an open ticket for 8 days now and the issue is still not resolved. If I'm lucky, I get one response per day - never more than that. Before opening the ticket, II tried to call tech support on the phone and never reached a real person. I left two voice mails and never got a call back. Absolutely abysmal.
Review of triple8.net by Someone on 2013/07/11 at 04:19I cannot agree more with the comment above. It almost seem like Triple8 is an one man show. They have access to some other companies large network, but the service they provide is pretty bad..
Review of triple8.net by Kingsley Klosson on 2013/06/15 at 11:14I've been with 888 for at least two years. in April 2012 they insisted on porting my machine from a VMWare platform to Hyper-V. I'm sure they had their reasons but this was disruptive to me since it changed my MAC address, and I have reasons for a static MAC.
After the move, my server was very unstable - crashing 2-3 times per day. Sometimes the server just booted itself and sometimes it hung in a way that I could not RDP to it without their support team resetting the machine.
That's were things got bad. During the day I could sometimes get someone on chat and get them to reset it. But after hours it's like there is nobody there. As I write this, I have a service ticket that's been open for 12+ hours. All I am asking for is a server reset. No response at all. Can't get anyone on the phone, no response on the ticket, no chat available, and the phone goes to voice mail.
I'm not sure that 888 really understands what business they are in. Needless to say, I am making plans to move out and there is no way that I can recommend 888 for hosting anything you deem to be business critical.