Viawest was founded in 1999 and is now 19 years in business.
Managed Business Hosting | Colocation Hosting | Dedicated Servers | Business Web Hosting
ViaWest is the leading provider of business web hosting, data center and dedicated hosting solutions in the Western United States. ViaWest offers web hosting services that include managed services, ecommerce hosting, data storage, security and more.
Denver, CO 1200 Seventeenth Street Suite 1150 Denver, CO 80202 Phone: 720.891.1000 Fax: 720.891.1024 Toll-free: 877.448.9378 Email: email@example.com
What moneyback guarantees do you offer?
We do not offer any money back guarantees at this time.
What is your average uptime?
We do not guarantee uptime, but our Shared Hosting environment offers a 99% uptime. Our dedicated hosting environment is going to have a better uptime and also much faster response times to various issues.
What is your support response time and what does it cover?
Our tier1 phone support line for Shared Hosting environments is open Monday through Friday 8am-10pm MST, and Saturday 10am-6pm MST. We offer 24/7 email support with a 24 hour turn around time for requested work. If you decided to go with a Dedicated Hosting solution your support options are much greater. Our tier2 phone support line for dedicated customers is open 24/7 as well as email support. Again a 24 hour turn around time applies. We offer many different levels of support for dedicated servers, if you would like to talk with a Sales Engineer about this we can certainly direct you that way.
What else can you tell about your company and services?
ViaWest provides a unique set of colocation, managed hosting solutions, and comprehensive services to mid-sized and enterprise level businesses. As a super-regional service provider ViaWest maintains 16 enterprise-class data center facilities in Colorado, Texas, Oregon, Utah, and Nevada, and offers broad expertise to furnish customers with leading technology infrastructure solutions, as well as the critical resources to support their unique business needs. ViaWest currently serves thousands of customers nationwide including Frontier Airlines, The Denver Broncos, Chipotle, and Northrop Grumman. The company was also recently named 'Technology Company of the Year' 2008 by CSIA, and One of 'Colorado's Top 10 Companies to Work For'. For additional information on ViaWest, please visit www.viawest.com or call 1-877-448-9378.
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