Web Hosting Canada was founded in 2003 and is now 15 years in business.
Web Hosting services based in Quebec and BC, Canada. Starting at $3.50/month. Reliable affordable hosting and design services
Company name typos
Bambookit Inc. 110 View Royal Ave. Victoria, BC V9B 1A7 Canada Phone 1 877 3MY-HOST (514) 312-4277 Email Sales; firstname.lastname@example.org Support; email@example.com (250) 590-0184
What moneyback guarantees do you offer?
Money back guarantee, no questions asked, 30 days. This applies to hosting only and not to domain names, since we cannot recover the costs in signing up new domain names.
What is your average uptime?
Our average uptime is 99.999%. Scheduled maintenance and software upgrades happen about once every 2 months, the kernel updates can take down a server for 30 minutes as it gets updated. But all those updates are scheduled between 5 - 6am in the mornings. We almost never go down, but that is because we place a priority on uptime over features. Our servers are more hardened, but for more esoteric applications they could be difficult to install or we may refuse to install them since they are known to have issues that could compromise our server stability.
What is your support response time and what does it cover?
We offer phone support and ticket support. If anything with the server happens, a system admin is paged 24 hours a day and someone will look at the issues within 1 hour.. Our ticket response time is around 4 - 8 hours on average depending on the time of day. You can call us anytime between 6am-6pm PST 7 days a week.
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