Web Ii General Information

Web Ii was founded in 1999 and is now 18 years in business.

Website title

Web Hosting Dedicated IP - Business Hosting Company Based in Austin, TX

Website description

Webii has provided quality, reliable Web Hosting solutions to individuals and businesses. Dedicated IP Web Hosting with award winning support. Virtual Web, email, ftp server starting from only $10.83/mo. Plus free domain.

Contact Information

WebXess, Inc.
8900 Business Park Dr.
Suite 100
Austin, TX 78759
US

Email
sales@webii.net
support@webii.net
Phone
(512) 241-1777 ext.1 Austin
(888) 932-9377 ext.1 Toll Free

Web ii Staff Answers Our Questions!

  • What moneyback guarantees do you offer?
    We have a 30 day money back guarantee for any non-ecommerce hosting plans. If you decide to cancel within 30 days of signing up, we will refund any web hosting charges paid, minus the setup fee. You can do this via email or phone.
  • What is your average uptime?
    In the 13 years that we've been in business, our average uptime is around 99.9%. We rarely, if ever, experience server downtime. We don't have a page where you can check server status, but we do have a 24/7 hotline to call if there is ever a server down.
  • What is your support response time and what does it cover?
    We offer email, online chat, and telephone support for our customers. Telephone/online chat support is Monday through Friday, 9am - 6pm Central Standard Time. Email support is 24/7. Our Guaranteed customer service response time is 24 hours, but our average response time is more within 30 minutes. Unless there is a major issue, we respond as promptly to our customers as possible, via the most convenient medium. Our standard hosting support does not offer assistance in creating web pages, but we do offer assistance with showing you how to operate your control panel so that you may create email accounts, FTP accounts, and other such administrative functions that will allow you to create your website.
  • What else can you tell about your company and services?
    WEBii is a long-standing company with years of experience in web hosting, development, design, and Search Engine Marketing. We pride ourselves on our customer support, and go out of our way to make sure we are helping our customers in any way possible. It is this dedication to customer support that has kept WEBii as a leading Web hosting company for the past 13 years.

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