Web Names was founded in 2000 and is now 18 years in business.
Domain Names, Web Hosting, SSL Certificates | Webnames.ca
Webnames.ca Inc.'s mission is to continue to be the leading provider of .CA domain names and be a full-service, one-stop shopping venue for other Top Level Domain registration and value-added services.
Webnames.ca Inc. 21 Water Street 5th Floor Vancouver, BC V6B 1A1 Toll Free number: 1-866-221-7878 Support: (604) 633-1142 Fax number: (604) 633-3174 E-Mail: firstname.lastname@example.org
What moneyback guarantees do you offer?
Money Back Guarantee: Our hosting carries a 30 day money back guarantee. The terms and conditions of this guarantee are covered here: http://helpdesk.webnames.ca/services/webhosting/guarantee.aspx
What is your average uptime?
Average Uptime: I cannot say that we have a published metric for our uptime. Unfortunately this is not something that we numerically track, and do not have a status page available for our customers. That being said our hosting service is extremely reliable, and would probably fall into the three to four nines (i.e.. 99.999%) in terms of uptime.
What is your support response time and what does it cover?
Support: Support is offered 6:00 AM - 5:00 PM PDT Monday through Friday, via Phone and Email. Phone response time is on average less than 1 minute. Email response time is less than 24 hours. Unfortunately we do not provide content development assistance / support. We do however support the server-side infrastructure that is part of the various hosting packages we offer.
Do you have any coupons or discounts?
Discounts: Yes, I can provide you with a discount, based on the volume of business that you wish to move over. I can speak more to that once if I can know a little bit more about your needs.
What else can you tell about your company and services?
What makes Webnames.ca the right choice? Webnames.ca is Canada's original and most experienced .CA registrar. One of our founders conceived of the .CA extension over 20 years ago to identify Canadian presence on the Internet. We are trusted by Canada's leading corporation, are 100% Canadian owned and operated, and our strong reputation is backed by a flawless Better Business Bureau record.
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