Website Host was founded in 1999 and is now 18 years in business.
The web site hosting company uk - just Â£10 web hosting including your own uk or com domain name
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Company name typos
The Web Site Hosting Company UK
1098 Stratford Road
What moneyback guarantees do you offer?
We do not offer a money back guarantee scheme, but instead you can opt to sign up for only 3 months to see how well you like the service. After the three months you can decide if you'd like to renew or not. Unlike most other companies we do not automatically renew accounts - all we do is send renewal reminders out to the registered account owner (starting a couple of weeks for the owner to decide to renew or not). The owner can then renew the account through our secure online renewal system or decide to transfer away. Please note that we do not charge any transfer or admin fees, so the customer is literally free to go.
What is your average uptime?
Just checked for you - this year none of our servers has been down unexpectedly. The total of scheduled downtime was less than 15 minutes per server. For us the uptime is important since most of our customers are businesses. For a website hosting the family snapshots it may not be a problem to be down a couple of minutes, but for a business that could potentially cost a lot. For reliability our servers run a Linux based operating system, which also allows us to apply security fixes without incurring downtime. We keep our servers happy by not putting more sites on than 75% of the manufacturer's recommended maximum (some hosts go as far as putting 200% on to bring the costs down, which has a detrimental effect on speed and reliability). The servers are monitored by qualified engineers on a 24/7 basis. We do not have an online page that shows the current status I'm afraid.
What is your support response time and what does it cover?
All our support is email based and we always try to answer emails within one or two hours during office hours. The support is meant for technical issues, like the ones that can arise when just starting to use the service for example. We do not usually advise on web design, but if there is something that does not work out as expected then we are normally more than happy to have a quick look for you.
Do you have any coupons or discounts?
The current offer we have on is when you sign up for 12 months we will give you one month of hosting free of charge; you only pay for 11 months.
What else can you tell about your company and services?
Not only because of our reliable service and us being such exceptionally nice people - but also the fact that we do not charge setup/admin/transfer fees (and that we never will automatically charge your card without you knowing and call it a renewal). This means that we do need to provide good service, otherwise the customers can leave us very easily. Which means that you are free to go if you are not satisfied with the hosting of your website.
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