X Web Hosting was founded in 2006 and is now 12 years in business.
X-Web Hosting :: Professional Website Hosting Services - Affordable Business, Ecommerce, Dedicated Hosting
XWebHosting Inc offers web hosting, reseller hosting, virtual servers, and dedicated servers. Over 557,000 websites trust XWeb and their guarantees for their web hosting needs.
Company name typos
Mailing Address: 1601 County Road 39 Southampton, NY 11968 United States Of America
What moneyback guarantees do you offer?
We offer a 30 day no risk money back guarantee meaning you can refund your money at any time for full price within the 30 day grace period.
What is your average uptime?
Our average update is 99.99%, excluding scheduled maintenance. You can take a look here: http://www.webhostingstuff.com/uptime/XWebHosting.html If you exclude the maintenance related downtimes of Jan/Apr/May 2008 and May 2009, our uptime percentage is rather high.
What is your support response time and what does it cover?
On average our response time is about 30 minutes and we provide 24/7 Level 3 tech support via email, ticketing, and live chat. We also offer phone support available during standard business hours. As for site development, this would go under our best effort to help you with what you need done. But, if you mean actual web-page creation, that would be a design service and not a support service.
Do you have any coupons or discounts?
There are coupons scattered across the web which we generally encourage new users to find. However, I will save you the time and give you one of them now. Just enter XWEB10CGT during registration to get 5% off the whole order.
What else can you tell about your company and services?
Well, when we started XWeb, we really wanted to push the notion of a personal and friendly environment. By this, when a new client signs up, he/she is assigned their very own support rep which handles the majority of their claims. This is done for one reason. You and your rep will be able to build a relationship and eventually, if you need something done, our rep will know who you are and how you like things handled. I personally am assigned to a couple individuals and actually enjoy helping them as I have been watching their sites grow and been handling their support requests to meet their needs. So far, we have not seen any host mimic this and are proud to have done something of this magnitude. It has essentially built more of a community than a strict working environment.
Review of xwebhosting.org by Matt H on 2012/07/03 at 16:14A few years ago, it became rather apparent that a website would be a necessity for my business. Problem was, I had no idea where to start. After doing some research, I came across XwebHosting.org. At first I was skeptical, simply because they did not offer as much as the bigger companies did, but, I found out they had a massive competitive advantage--unparalleled customer support. I've had one primary representative through my entire experience with them and we have become excellent acquaintances. In fact, I'd say we were friends which is something special, from a business perspective. Of course, other techs have assisted me, but, through it all, John was there to help me at all times with whatever problems I had. Moreover, they designed my website and its looks great! Plus, they frequently check up on it for free! I didn't even know until they fixed some images for me that weren't loading. No charge! Anyways, they truly are a great group of people and would highly recommend them!
Review of xwebhosting.org by Jackson on 2010/12/29 at 17:08Been with Xweb since the beginning and have enjoyed every moment. Granted, they have had their hiccups from time to time but they always provide compensation. Support is excellent and very personalized. Response times could be a little better, but they are nowhere near poor. All in all, probably the best host I have ever had thus far.