z Y Link was founded in 1998 and is now 19 years in business.
Zylink Web Services - Web Hosting, Dedicated Servers, Colocation. Windows 2008 and Linux hosting
Provides Windows and Linux web hosting. Supporting CGI, Perl, Python, PHP4, ASP, JSP, MySQL, MS SQL 2000, and POP3.
P.O. Box 1375
Studio City, CA 91614
What moneyback guarantees do you offer?
We offer a 30 day moneyback guarantee. You can cancel within 30 days and get a 100% refund. This applies to hosting fees only. If you have additional fees, such as SSL certificates or domain registration, this would not be refundable.
What is your average uptime?
Our uptime is 99.99%. We don't have a specific page for uptime. However, you can check the uptime record at this independent page: http://www.vistainter.com/reviews/Z/zylink.net/ (not that the information on this page about hosting packages is out of date)
What is your support response time and what does it cover?
We offer basic support for technical questions. Responses are normally the same day. We can provide some assistance or advice with certain site development questions, but generally speaking support for development or coding is not included within hosting support and we might charge extra for it.
Do you have any coupons or discounts?
If you sign up for two accounts, we can give the second account for 50% of the first. Just indicate when you sign up for the second one that you would like it for 50% off.
What else can you tell about your company and services?
We are a smaller company than some of our competitors and we tend to provide more personal service. We don't just have an automated sign-up system and then leave people to anonymous tech support queues. We charge a little bit more than our competitors because we don't load up our servers with thousands of web sites.
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