Frequently Asked Questions

How do I point my existing domain to your nameservers?

To point your domain to our services, you need to visit your domain registrar (where you registered the domain) and change the name servers associated with your domain to our name servers and also remove any existing name servers that may be associated with your domain. This is a common process at all domain registrars as it is required anytime anyone changed who hosts their website. For specific help on changing the name servers at your domain registrar, go to their site, login and go to the help section. Search for 'changing name servers' or 'changing DNS servers'.

Our nameservers can be found by logging on to our members' area, entering the control panel and navigating to 'View Account Details'. After you have updated the nameservers of your domain, it will start working in 24 - 48 hours. You will see the message 'Your website is up and running' after visiting your domain.

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