Frequently Asked Questions

How to transfer website from my current provider to your hosting?

If your website is not using MySQL databases, moving your site is very easy. Simply upload all your files to public_html folder on our server. If you have a PHP based website, check if it has any configuration files, where domain name or path to files can be set. Update these values if needed.

If your website is using MySQL, you need to move database here and update configuration files of your scripts too.

1. Backup database on old server
If your current provider has any MySQL backup tool - use it. Or you can login to phpMyAdmin of your database and click on 'Export' tab. Choose 'Save as file' and select 'gzipped'. Download of of your database backup will start.

2. Creating database on our server
Once download is finished you will have file with the name something like yourdatabase.sql.gz. Before you can restore database you need to create a database on our system. Please login to our members' area, enter your control panel and click on MySQL icon. Now choose username, database and password for your database. Now choose username, database and password for your database. Do not forget to write down these details on the paper as you will need them later!

3. Importing database to our server
Once you have database created, enter our phpMyAdmin (you will find it from our control panel). Once you are inside phpMyAdmin for your database click on 'Import' tab. Browse to the backup file of your database (yourdatabase.sql.gz for example) and click go. Database restoring procedure will begin - be patient, it can take a lot of time to complete if your backup size is large.

4. Updating configuration files
Now, when you have your database restored, you need to open configuration file of your PHP script and update database host, database name, database username and database password values. Use values that you written down on the paper when created new database.

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