Account Suspension Information

My account is suspended, what can I do now?


You can resolve the issue instantly by visiting Hostinger and any of the options available will get you back on track ASAP! Should you face any problems at all don’t fear the live chat is available here.

If your account is suspended, it means you cannot login to your panel or if you can you likely won’t be able to manage the affected site, use FTP or visit your website.

To resolve simply upgrade to continue without limits with Hostinger Premium. Your databases and files are migrated free of charge to Hostinger by the superb technical team!

All users should take regular backups to protect themselves, as per terms of service that was agreed upon signup to 000webhost’s free hosting.

Fourteen days after an account is suspended, data is deleted forever,

Types of suspensions


  • Manual Staff Suspension
    Usually in this case, you will receive an email from the system detailing why your site has been suspended. Our staff team is constantly moderating and screening all content uploaded to 000webhost to provide an equal shared experience to all users. If some users are uploading phishing content, we need to remove it as soon as possible.

  • Third Party Reports
    Usually in this case, you will receive an email from the system detailing why your site has been suspended. Anyone can report your website and the content will be checked to make sure it follows our terms of service and doesn’t breach the free plan limits. If it does break terms of service, it will be suspended.

  • Automatic System Suspensions
    You will be suspended for hitting free hosting limits. This is to prevent specific accounts from using excessive amounts of server power and slowing down other websites. 000webhost has limits on how much processing power, memory, hits and so on an account can receive in a day.

How to resolve a suspension


  1. make a new account and start learning fresh, ensure to keep within the limits to avoid the same issue again.
  1. upgrade to Hostinger for as little as $35 per year using code 000STARTEROFFER and data is migrated and no more limtiations
    https://www.hostinger.com/special/000webhost?utm_source=000webhost&utm_medium=frontend&utm_campaign=moderator
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We cannot assist with suspended accounts on the forum or Discord.

You can resolve the issue instantly by visiting Hostinger and any of the options available will get you back on track ASAP!

Should you face any problems at all don’t fear the live chat is available here.

Please note where your website/account is suspended for

Mass Mail / SMS Sending Websites

Websites that host or link to copyright material

Adult content

URL Shorteners

File or image sharing script websites including imageboards

Proxy script websites

Websites for file storage / leeching files/ backups Nulled software scripts

Torrents, trackers, cracks, serials

Telegram BOT / Telegram API

Any sort of BOT or API that causes excessive server load

Faucets / Coin Generators / Spam Sites

Hosting heavy media files - use alternative like Dropbox or GDrive.

We also reserve the right to suspend any website without reason and without notice as per our Terms of Service.

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