Am having problems logging into my cpanel

Community support
#1

i m having problem login to my cpanel. but my login details are correct.

#2

Do you mean you are having

Please wait... Connecting to server... Retrying in 5 seconds

?
Wait some time, and your issue will be solved :slight_smile:

#3

how long is it going to be resolved?

#4

We have no specific time, maybe you can try accessing your cPanel while being connected to a VPN.
You can use Softether.
If you want to access your files, you can access them through FTP, like filezilla client.

#5

oh c’mon, i dont have filezilla, and i actually prefer uploading directly without it…so help me with this.

#6

Try this online ftp manager https://webftp.dreamhost.com/

#7

well tank you… but i still cant use it

#8

What does it say?

#9

its saying wrong username name and password

#10

but why is 000webhost not connecting… is the server having issues?

#11

Yes, sometimes, the server has some issues, preventing some users to login to their cPanel, wait some time and everything will be fixed :slight_smile:

#12

alright if you say so… i also have another issue to relate
(other topic)

#17