Application error - Can't Access Dashboard

Community support
#1

Hello,

I added this plug-in: “WP Fastest Cache”, and I can no long access my dashboard after I enabled it.

Here is the error I get when I try and go to my website: www.veritas-logic.com

"Application error

An error occurred in the website and your page could not be displayed. If you are the website owner, check your logs for details."

Question: Is this something you can go in and turn off? or Fix?

Follow up question: Is this a plug-in type I should stay away from?

Thanks!

Tyson

#2

Yup, plugins that are for cache are not supported.
To fix the issue, login to the online file manager, enter your .htaccess file, and delete everything not between

#BEGIN WORDPRESS

#END WORDPRESS

Then, go to wp-contents, then wp-plugins (or plugins) then delete the plugin’s dir.

1 Like
#3

Thank you! The instructions were great, and I’m up and running again!

1 Like