Can not log in to my website to add content


#4

Can you post screenshot of your issue?


#5

What’s your email address?


#6

here it is hoa2bod@gmail.com


#7

that wont help it just takes me to webatu,com


#8

Your website loads fine.

Else can your clear your browser cache and data and then try again.


#9

thank you I know my website load fine my question is how do I add content to it ? How can I locate the cpanel
what are the ftp settings to access it ?


#10

The panel which you see. It’s a custom panel.

Go to settings >> general for FTP related details.
Note:- If you don’t know ftp password, just reset it.

Yoou can use files manager or any ftp client like Filezilla.


#11

This will help you,


#12

to use ftp do I still use my webatu.com username and password to access this new location ?


#13

No, you need to use your 000webhost account ftp details.


#14

here is a screen hot still points to webatu,com


#16

That looks like old panel.
Seems you’ve not migrated and instead created a new account with the same email, right??


#17

thats right yes u got it


#18

Can you login using the link below,

See if this takes you to new panel, instead of old panel.


#19

it ask me for email and password and it takes me to the old one


#20

have you made backup of your data on old panel??


#21

data I already move to the new web address https://pioneer-heights-hoa2.000webhostapp.com


#22

Now delete your old panel.
After deleting, you can probably able to log in to new panel and Manage your content.


#23

sorry I read everything and I do not know how to delete it


#24

Follow this,

Enter your website control panel and browse down the bottom

Click on delete your website

Should appear after deleting it - a nice empty list of accounts.

NOW TO DELETE YOUR OLD PANEL PROFILE TO ENABLE YOU TO LOGIN TO THE NEW PANEL WITHOUT ISSUE HOPEFULLY.

Click your name

It will ask you to delete


Click delete!

Log back into 000webhost.com and the new control will now appear for you.