Can’t connect file manager and ftp


I have problem, I can’t open file manager, can not connect on the ftp software.
My login and password is correct but says error timeout. (fileZilla).

  • can’t make update my file php and others in the server because i can’t reach the file manager(504 getway)
  • can’t open file manager ( 5)
  • can’t open using FilleZilla.

my site is:
Thank you for your help!

Hi! From our end, the File Manger / FTP are up and operational.

We’ve refreshed the FTP config for your site, please retry. If the issue occurs, please post the FTP log

I’ve tested your site(s) and both FTP are working fine right now.