Cannot access my subdomain free site to edit


#1

My site is babathemagnet.000webhostapp.com but I am not able to access it to add content. If I use the username and password I signed up with it does not show the above site for me to click and edit. If I try to create a new website and give this name it says ’ Site with this name already exists’
If you can delete the above site in your system so I can recreate it or if I can somehow get access to editing it that would be great.
thanks
Vasudha


#2

Hi, there does not appear to be any history of a site with this name. The email associated with your forum account has one website, but it doesn’t match the name. Did you create this site on the same account?


#3

The email I am using with this forum is not the one I am referring to. That one is working fine. I was trying to create the babathemagnet.000webhostapp.com with the email babathemagnet@gmail.com, I have the account but when I try to add a new website and type babathemagnet for the name I get the message that it already exists.
when you click on this link http://babathemagnet.000webhostapp.com/ it takes me to a page that says ’ Hooray your website has been started’ but I am unable to login and add content. It is possible to delete this subdomain at your end so I can redo the process again.
Thanks
Vasudha


#4

Hi and thank you for your concern! I’ve let the developers know and we’ll keep you updated on the progress. :slight_smile:


#5

Thank you and I would really like to use your hosting service so I am hoping for the problem to get fixed. I am on a time constraint so I would be so happy if I have a resolution to my problem.
Thanks again
Vasudha


#6

babathemagnet@gmail.com exists.

You can login right now and create any subdomain you want, the one above “http://babathemagnet.000webhostapp.com” cannot be used.
Just use a similar or different subdomain and you’ll be started in no time.

http://babathemagnet.000webhostapp.com cannot be used as already in use.

Even if we deleted it - the same one cannot be used again.
Sorry.