Cannot access to control panel

Community support
#1

Dear Sirs,

I writing to you because I would like to update my website, but I note that I cannot access to the control panel anymore, so that I don’t have the option to download or upload any configuration file from my website.

Could you kindly help me on this?

Thank you for your assistance.

I look forward to hearing from you.

Best regards,

#2

What errors are you getting?

1 Like
#3

Hi,

When I enter to my account, I cannot select the website that is uploaded, so that I cannot access to my files. My account was setup time ago using the old interface version, so I’m not sure if maybe my account was not migrated successfully.

Regards

#4

Is there an archived websites modal at the bottom?