Cannot log into my website

#1

I am unable to log into and update my website
https://25club.000webhostapp.com/index.html

I am in Thailand for 2 weeks, and wanted to update the website, as we have a
yearly lunch in June.

Is it because I am out of New Zealand?

#2

Welcome @garynz to the forum.

Don’t see why you can’t login.

Which error do you get trying to login?

#3

My Email and or password is wrong
When I try to reset my password, it does not recognise my Email.

#4

Password reset link has been sent. Please check your email.

(The same email you signed up to the forum with)

#5

Yes I did that, and it quickly went to the Get Started Page
Its as if it doesn’t recognise me with my website

#6

The website works fine

#7

Something not quite right here then.

2019-01-19 22:10 from NZ is the last date the email was used on 000webhost to login.

Can you confirm which email you are using to try to login with?

#8

Yes that sounds right
redacted for privacy

#9

25club.000webhostapp.com is linked to email:redacted for privacy
Yeah but I’m not seeing any attempts to login to the account.
I issued the password reset and it has been sent to redacted for privacy

#10

If you are on a desktop computer try using a different browser or using incognito tab if you are on Chrome (CTRL SHIFT N) and logging into the panel using that?

#11

Yes that’s what I have been trying,
I will try again

1 Like
#12

Yay I see a successful login!

#13

Hey Thankyou It works in Chrome I was using edge
Thankyou again

1 Like
#14

No problem! Happy site building and don’t hesitate to contact us again in the future!

#15

Will do
thanks take 5 stars

1 Like