Can't connect to ftp timeout error

Hi,

I just created my account. Whenever I try to connect to my ftp, using FileZilla or WinSCP I get an error.
The error I get when using FileZilla is a timeout error. It comes when it is trying to verify my password.
My password is correct. I even changed my password, but it didn’t work.

Can somebody help me please?

Just track this thread for updates:

FTP access may be limited or seem unusable for a small amount of new users during the upgrade - unfortunate.