Can't migrate to new Panel

I wanted to move my old panel to new panel but seems it is not working. What I did is

  1. Logged in to old panel, backed up files and databases
  2. Created an account for New panel with same username/email as in old panel
  3. I went to migration page https://members.000webhost.com/panel/move
  4. I logged in migration page but it takes me back to old panel
  5. I can’t see “Delete Site” option in old cpanel

Instructions are

  1. Login to old panel
  2. Backup site
  3. Use MOVE ACCOUNT DETAILS URL
  4. Delete old site/ old panel profile
  5. Login to 000webhost again with same email and password and new panel appears, reupload backup.

DO NOT CREATE A NEW PANEL ACCOUNT BY SIGNING UP AGAIN.
This will prevent you from migrating and you may lose access completely to the old panel.

I already used move account details url members.000webhost.com/panel/move, it shows following screen

If i login, it takes me to old panel and I can’t see any option to delete site.

@SabinChhetri Delete you old panel account in order to login to new panel.

How to do that?? I can’t see that option.

Go to your profile and hit “cancel/delete” option.

Post screenshot of old panel so that i can guide you clearly??

Here is the screenshot

@SabinChhetri Under “Account Tools” section,
there’s an option,
“Cancel/Delete Account”, hit and delete it.

After this you’ll be able to login to new panel.

Thanks that worked, but another problem, When I created site, it created example.000webhost.com, but I want to host my own domain like http://www.example.com like it was in old panel

Ok figured it out! thanks for the help

Any other issues do post or PM me :slight_smile: