When I logged into my account yesterday both of my sites had been archived. I was able to get one of them restored. However, the other one disappeared from my account while I was logged in. I didn’t delete it, it just disappeared.
Unfortunately website had been deleted due to archiving timeframe exceedment. Archived websites which are not restored after a certain timeframe are vulnerable to deletion; 000webhost system removes them automatically to preserve disk quota for other customers. We are sorry to conclude, we are unable to recover your deleted site
Yesterday I was in the middle of purchasing hosting, I actually had a hosting package in my cart when my site disappeared from my account. Yesterday I had the option to upgrade and recover my site and now today it’s gone? This doesn’t make sense to me as I’ve seen other sites restored that have been archived longer than mine was. I just received an email about two weeks ago wanting me to upgrade to reactivate my site. I go into my account from the email I received to upgrade my account and now my site is gone?
I really wanted to be able to get a backup copy of it and was willing to purchase unlimited hosting in order to do so.
I’m creating a ticket with our developers. This is an edge case. Do you remember at what time you have attempted to restore the deleted site? Also what is your timezone?