Confirmation email never arrived


I’ve tried at least a dozen requests for resubmission. My account is a hotmail / microsoft account. But the confirmation email for the free account never arrives … It’s been about 48 hours, maybe more. What could be happening?

Thank you


Well, have you double checked that the email you’ve entered is correct? Have you checked your spam folders? Those two happen quite often and are overlooked a lot.


Hi, I’m very sorry you haven’t received your confirmation email. There might be some sort of backup in the queue that’s preventing the email from arriving.

I’ve gone ahead and activated your account for you, so you don’t need to worry about confirming it anymore. I hope this helps!


It’s all right now!

Thank you very much!