DNS problem cannot access my website


#1

Can you help we with DNS problem when I try to access my website


#2

Sometimes your local Internet Service Provider may use outdated DNS servers, or your computer might be configured to use set ones also which might not be as up to date as the ones I’ll provide below.

Using different DNS servers should not impact your performance, if anything it will make loading sites faster and any changes to other peoples websites should reflect faster as well.

First you’ll want to navigate to your start menu, control panel then network connections.

Once open you’ll want to right click on the connection your computer uses to connect to the Internet be it ethernet wired connection or a wireless connection to your router and select properties.

Once the properties menu appears you’ll want to select Internet Protocol Version 4 (TCP/IPV4) then select properties

Once now on the last screen you’ll want to type in 8.8.8.8 as the first one and 8.8.4.4 as your secondary DNS server.

Now close and save all changes.

Now you’ll want to do the following - find Command Prompt within your start menu else hit start, run, cmd.exe and then open it.

Once open just type ipconfig /flushdns

For more information on Google DNS https://developers.google.com/speed/public-dns/docs/using

I hope this aids somewhat.


#3

HI,
It didn’t work. Any other ideas.

thanks


#4

What is your domain name??


#5

#6

Can you shoot us a screenshot of your 000webhost.com control panel please?


#7

Sure. I sent it through email.

Thanks for assisting.


#8

@jdfurniturestore Can you try again after re-updating…000webhost nameservers on your domain dns??


#9

Hi,

I retried flushing the DNS and restarted my computer. Same results when trying to go to my website.


#10

Hi,
Same DNS problem, Whats next do you recommend I try.

Thanks for the support and helping me this far.


#11

can you try cname to point towards 000webhost…instead of name servers…??
“Set Web Address” – “Add Domain” – “Point Domain”


#12

Can you try GoDaddy and repoint your nameservers and make sure there are no other nameservers alongside.


#13

I did, but still same problem. DNS problem


#14

Can you screenshot your 000webhost set web address page?


#15


#16

Sorry browse down a bit.


#17


#18

Hit manage, then link?


#19

Sorted? :slight_smile:


#20

It worked. Thanks 000webhost. I’m happy again. Great support