Domain does not redirects to www subomain but redirects to no-www domain after migrating

Community support
#1

Hello. Why redirect the subdomain www.ce-siofer.pl did not give a redirect the same domain ce-siofer.pl works?
In the admin panel in set web address I added a link to the website (in manage) directing subdomain www. ce-siofer. pl on ce-siofer. 000webhostapp. com. But still not working, what am I doing wrong?
The www domain shows another IP address on the page who.is/dns/ce-siofer.pl

#2

Remove all DNS records at your registrar and make sure ns01.000webhost.com and ns02.000webhost.com are the only ones there.

Domain does not redirects to www subomain but redirects to no-www domain after migrating - continuation
#3

I have the exact DNS addresses in my registrar panel. I’m sure because I just checked.

#4

This problem occurred to other customers as well. We suspect it as being a wrong DNS cache info.

My advise would be to contact your registrar and ask it to clear all your DNS records. Then you can set your NameServers as:

NS01.000WEBHOST.COM
NS02.000WEBHOST.COM

Re-park your domain if the upper steps fail.

1 Like
#5

OK, thank you very much!

#6
#7

Like I said remove all records and add them again.