I use to manage three Domains with webhost.
Since it now only allows 2 domains to be parked on one account, how can I retrieve or gain control over my third domain?
The domain is smartstream.com.my
What do you mean?
I use to manage
Now I can only park 2 of the domains in my account.
I now want to park smartstream.com.my to a different webhost account but I am unable to do so as it says domain name already in use.
What can i do to be able to park smartstream.com.my to the new webhost account?
Alright, what account do you want to transfer to?
from email@example.com to firstname.lastname@example.org
Please screenshot your registrar cpanel to prove you own the domain.
Is this ok? Proof of my renewal payment.
I don’t have access to view cpanel since it is normally done via webhost. Now that i only have to parked domains, I am unable to access smartstream.com.my cpanel.
Hope I make sense.
DNS zone managment is not available in 000webhost though…
I am not sure how to provide further proof.
Here is a snapshot from the people I purchase the domain from.
Hope this suffice.
You can see two of my domains registered under my name there.
SmartStream appears to be hosted now on 000webhost can you confirm?
I use to manage it via my email@example.com account until there is a limit of 2 domains per account.
There is 2 sites per account limit on free accounts yes.
I am aware of that which is why I am seeking for your assistance to allow my other webhost account (firstname.lastname@example.org) to manage the smartstream.com.my domain.
At the moment, when I attempt to add the domain to email@example.com webhost account, it gives a message saying that the domain is already in use.
Please refer to earlier messages in this thread.
firstname.lastname@example.org appears to be the owner of smartstream.com.my
Make sure you have logged into your previous account and removed/deleted the domain from the set web address page however.
I am not able to access it from the previous account due to the two account limit. Which is why i am seeking for help or advise from here.
Are you a user of webhost or are you one of the administrators?
Did you try yesterday when I last posted?
Should be working fine but literally all I did was click add and parked it
Any more issues give us a shout!
Nice!! It finally works! Thanks for your help!