Domain Limit - How to retrieve other domains


#1

Hello
I use to manage three Domains with webhost.
Since it now only allows 2 domains to be parked on one account, how can I retrieve or gain control over my third domain?

The domain is smartstream.com.my

Please advise.


#2

What do you mean? :slight_smile:


#3

I use to manage
goldencrew.com.my
smartskills.com.my
smartstream.com.my

via Webhost

Now I can only park 2 of the domains in my account.

I now want to park smartstream.com.my to a different webhost account but I am unable to do so as it says domain name already in use.

What can i do to be able to park smartstream.com.my to the new webhost account?


#4

Alright, what account do you want to transfer to?


#5

from kfa121@hotmail.com to faizi.zin@gmail.com

Thanks!


#6

Please screenshot your registrar cpanel to prove you own the domain.


#7

Is this ok? Proof of my renewal payment.


#8

I don’t have access to view cpanel since it is normally done via webhost. Now that i only have to parked domains, I am unable to access smartstream.com.my cpanel.
Hope I make sense.


#9

DNS zone managment is not available in 000webhost though…


#10

I am not sure how to provide further proof.
Here is a snapshot from the people I purchase the domain from.
Hope this suffice.
You can see two of my domains registered under my name there.


#11

SmartStream appears to be hosted now on 000webhost can you confirm?


#12

Yes. Confirmed.
I use to manage it via my kfa121@hotmail.com account until there is a limit of 2 domains per account.


#13

There is 2 sites per account limit on free accounts yes.


#14

I am aware of that which is why I am seeking for your assistance to allow my other webhost account (faizi.zin@gmail.com) to manage the smartstream.com.my domain.

At the moment, when I attempt to add the domain to faizi.zin@gmail.com webhost account, it gives a message saying that the domain is already in use.
Please refer to earlier messages in this thread.


#15

faizi.zin@gmail.com appears to be the owner of smartstream.com.my

Make sure you have logged into your previous account and removed/deleted the domain from the set web address page however.


#16

I am not able to access it from the previous account due to the two account limit. Which is why i am seeking for help or advise from here.

Are you a user of webhost or are you one of the administrators?


#17

Did you try yesterday when I last posted?


#18

Should be working fine but literally all I did was click add and parked it :slight_smile:
Any more issues give us a shout!


#19

Nice!! It finally works! Thanks for your help!