File manager can't be reached and cannot connect ftp

Hi,
I have my site bicolit or https://bicolit.000webhostapp.com/.

I am trying to access the file manager in the control panel but it says,
This site can’t be reached

files.000webhost.com ’s server IP address could not be found.

I have also tried accessing it using filezilla but I encounter,
|Status:|Resolving address of files.000webhost.com||—|---|
|Status:|Connection attempt failed with “EAI_AGAIN - Temporary failure in name resolution”.|

I have tried to toggle the FTP enabled/disabled button in the general settings and tried to change my password also.

Can you help me please?

Thank you so much!
YzY

Can you please try using a VPN :slight_smile:

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