File manager login incorrect password issue


although i have reset file manager login password several times i am unable to login

Login details are not correct

We have the same problem look here ->


FTP clients and web based file manager both are not working…
looks like under maintainance…


Also been having this issue all day - changed passwords while logged in but as soon as redirected to online FTP ‘incorrect login details’ error keeps coming up.


same issue! Please fix soon. Can’t manage my websites at all.


same issue! i can’t access my file manager. please fix as soon as possible . thank you so much!


We are aware of this issue and our admins are working hard to have this fixed as soon as possible. We will update you once it should work again.


thank you so much sir !


Please let me know when this is fixed. I’ve had TODAY scheduled as the launch for my website for weeks. Now I can’t make the final changes necessary to share the link with my network.


I’m planning to upgrade to PRO, but… uhmmm.

This is but I get from FileZilla:
Estado: Esperando para reintentar…
Estado: Resolviendo la dirección de
Estado: Conectando a…
Estado: Conexión establecida, esperando el mensaje de bienvenida…
Respuesta: 220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------
Respuesta: 220-You are user number 376 of 4096 allowed.
Respuesta: 220-Local time is now 22:47. Server port: 21.
Respuesta: 220-IPv6 connections are also welcome on this server.
Respuesta: 220 You will be disconnected after 15 minutes of inactivity.
Comando: AUTH TLS
Respuesta: 500 This security scheme is not implemented
Comando: AUTH SSL
Respuesta: 500 This security scheme is not implemented
Estado: Servidor no seguro, no soporta FTP sobre TLS.
Respuesta: 331 User XXXXXXXX OK. Password required
Comando: PASS ********
Respuesta: 421 Home directory not available - aborting
Error: No se pudo conectar al servidor


I am having this same problem right now. I log in with my correct credentials, bt it just says “Log in details are not correct” Does anyone know when this will be fixed?


2nd time:

I would like to know howto avoid this.


It has been working for me. Thank you!


It’s working now but ferry slow upload is 400 bytes/s


you are lucky, same problem here


FTP LOGIN issue :frowning:


@Arrancamos @jon000 This is a know issue…already 000webhost is working on this and will be solved soon!!!