Hi guys. I have a few problems, my first thought was “I’m making mistakes” but, I really don’t think so.
First error: FTP login Failed.
I tried everything on my mind to get this work. ftp active mode, passive mode. Firewall policies, disabling Firewall policies, disabling firewall at all, checking windows services. I use Cpanel File manager, filezilla, smart ftp, cute ftp. But always the error “530 login authentication FAILED”. The domain is airemma.com.ar in server15, ip address 126.96.36.199.
I submit a ticket, but the answer was the exact same thing on the faq, already tested even before the ticket was send. So I’m out of ideas and some help will be much appreaciate.
Second error: Change password, pending? na, FAILED.
Even more strange that the first error. How can fail the password change if you only need to put the new password? the two fields with the exact same password, cause if you don’t the match error appear. So I change the password many of times but Status is failed ALWAYS.
So here I’m: File manager or any tool that uses file transfer protocol does’nt work with 000 in my case, and I can’t change the password.
What should I do? I’m sure that there is not mistake between my brain and my pc, but maybe I’m missing something and I hope you can tell me what it is.
Sorry for my bad english.