FTP Files /The website is not available

Community support
#1

I can’t access the Files FTP Maneger. ERR_CONNECTION_TIMED_OUT

  • I have change the Password
  • I turned FTP on and off
  • I have repair my Website with Troubleshoot and Fix Your Website
  • I have cleared my Chach
  • I have tried with FileZilla

Nothing worked

#2

Hello, what is your website name/address? It’s likely related with: I cannot access data on my website

#3

  1. use alternative DNS and clear cache - How to enable faster DNS resolution on Windows 10

  2. VPN like https://windscribe.com

Let me know what one works please :slight_smile:

We recently had a DNS issue which has resulted in some ISP(s) not having the freshest DNS entries for our services and thus some users are facing issues until their ISP DNS is flushed/refreshed etc.

Your FTP/File Manager is fine :slight_smile:

#4

Thank you, it works. I have tried first VPN its work. After that I have tried DNS it works too.

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