FTP issue 331 User ca-fonctionne OK. Password required

Hello,

I encountered issue to join the ftp service with file zilla also with the filemanager

331 User ca-fonctionne OK. Password required

then

timeout

Please help me , i checked everything is correct.

Developers are checking the issue :slight_smile:

Developers are checking this issue from 6 months?
Because I’m getting this problem from almost 6 months and every time I see the same statement if anyone asks for the help related to same.
Nice Work…

Hi everyone!

@getmymovie.in, FTP loads ok for your website. Please make sure no firewall blocks files.000webhost.com

@isolation, FTP loads ok for your website. Please make sure no firewall blocks files.000webhost.com

Finally, please make sure you have set up FileZilla according to this tutorial: