FTP logging problems

I have 2 sites, one is working perfectly well but the other one (https://somasolutions.000webhostapp.com) isn’t. I cannot access to File Manager (I receive Log in details are not correct), with the other site (https://carniceriavarela.000webhostapp.com) I have no problems.
How can I solve this problem?

I used the “REPAIR” option of the control panel at 000webhost.com for you, both FTP appear to be working fine now?

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