I HAVE A PROBLEM!!! MY FILES DON'T LOAD AND IT KEEPS SAYING THAT IT'S REDIRECTING TO THE FTP OR WHATEVER THAT IS. I spent 1 minute on that screen and it's not loading. Therefore, I can't edit my website! Please help!
You might be better at using an application on your computer called FileZilla instead of using the built-in file manager on the site?
i tried FileZilla, WinSCP and SmartFTP
Error: Connection timed out after 30 seconds of inactivity
The same happen to me
For those accounts unable to connect please be aware there are staff working on it; hopefully will be back up in a few hours - sorry.