FTP Transfer too slow

Hello I have used two different ftp softwares but the thransfer is so slow and it is interapted very often.
Could you help me?
Regards
Marina

First zip all your files then upload it.
Then…Use unzipper…to extract your files instantly!!!

Thank you very much for your reply but I never faced something like this before and so not know how to work.
Why is not working the normal way?
Marina

Its a known issue…already 000webhost is working on this.
As an alternative…you can use the above method!!!

soory i do not understand which is the known issue?
Marina

Impossible to upload zip files as some of them are very big and some times the connection is stopping.
Will it be so difficult to upload my files?
Marina