Http 500 error stops my visitors:(((

Community support
#1

hi

Screenshot_20181023-203513
Screenshot_20181023-203513.png1080×1920 74.7 KB

i am fetting this error message and i couldn’t even get to back end.
what can I do.it was all working couple of days before.
thanks for all helping!

#2

Tried deleting .htaccess file from public html folder?

#3

I didn’t do anything.just recently seen this message and not even get into the wp admin page as well.

#4

Did you install a new plugin?

#5

Did you install a new plugin?

#6

Did you try my suggestion?

#7

what did you suggest?

#8

i didn’t install any new plugin :frowning:

#9

#10

i didn’t try yet.do you want me to try?

#11

Yes please? :slight_smile:

#12

i deleted it now .it still seems same.

#13

Seems to be some sort of issue with a plugin possibly

https://kindergartencomau.000webhostapp.com/

**Fatal error** : Cannot redeclare get_cli_args() (previously declared in 
/storage/ssd1/614/6003614/public_html/wp-admin/includes/class-wp-importer.php:275) in  
**/storage/ssd1/614/6003614/public_html/wp-admin/includes/class-wp-importer.php**  on line  **323**
#14

Try renaming the folder called plugins in wp-content to plugins-test to see if this resolves it, if it does then a plugin in the folder will be causing the issue, rename the plugins one by one to eliminate the issue.

#15

i tried and waiting to see

#16

nothing comes.page seems blank

#17

Right okay so I’ve renamed PLUGINS TO PLUGINS-TEST
I’ve left the folder where it should be > public_html > wp-content > plugins-test

The site loads now, so yes one of the folders within plugins-test is causing the issue.

#18

thanks for your valuable helping.really appreciated

#19

No worries just disable the most recent plugin before the issue happened I guess that will be the one probably.

#20

what can i do for creating a directory.i cant install the plugins that i need.