I cannot get password reset link


#1

Hi, Support team.

I tried several times but I cannot get password reset link.

How to reproduce issue

  1. Go to my URL, http://takkyuuplayer.netau.net/
  2. Follow link “old members area”
  3. Follow link “Forgot password?”
  4. Input my email and submit
  5. See “An email with your password reset link has been sent.” page

Expected Result:

  • I get password reset link within 24 hours.

Actual Result:

  • I haven’t gotten any email.

Is my account too old? I haven’t logged in for 2-3 years.
Could you check my account status?

Thank you.


#2

I can help with that. Please PM me your email. Do this by hitting my username below and clicking “Message”. :slight_smile:

@hexa