Well you see i was told that i needed IMAP enabled on my website. this support system im trying to install says i need to have imap enabled in order to use it
This is not possible on a free hosting plan. You can park a domain with name servers and create email forwarders, where you have incoming mail forwarded to another address, or you can park the domain and change the MX records to another email provider. Outgoing mail is not possible without changing MX records, so you will need to find a solution with the support system, or upgrade to a paid hosting plan.
You can use IMAP…as said above.
Check the below tutorials…which will help you create Email Forwarder as well as reply-to address.